Policies

Covid-19 Policy and Procedures

COVID-19 Safety

Water2Wine will remain in compliance with all CDC and Washington State Department of Health Guidelines. Guests are asked to abide by self-screening protocols about current symptoms and recent exposure to COVID-19 prior to cruising. We will be glad to rebook your cruise for you if you or anyone in your group is experiencing sickness of any kind.

We will continue to uphold our high standard of cleanliness and safe practices with sanitation and food preparation before and after all of our cruises.

About Online Booking

Welcome Aboard! We are pleased to share with you exclusive and unique way to explore the Columbia River.  We have a variety of different cruises to choose from with delicious meals prepared fresh daily by our own chefs. All cruises have a full-service bar available for purchase located on the upper deck.

All passengers are required to have a ticket. This means all passengers including infants must have a ticket. You will receive an email confirmation. Please have this available on your smartphone, or have a printed copy at the time of boarding.

Our vessel is not handicapped accessible due to architectural barriers unique to the marine industry that limit or make it impossible to access certain areas, we are happy to receive and assist disabled guests who can walk a few steps without their compact/fold up walker or wheelchair. The main restrooms are on the lower level but are not certified ADA. 

Reservation / Cancellation Policy

All tickets purchased are non-refundable. However, you may convert my booking into a gift certificate for future use 72 hours prior to the cruise. There are no refunds or rescheduling options if you miss your cruise. 

Policy Notices

Alcohol and Tobacco Policy
Due to our unique platform, no outside alcohol is allowed. Our vessels are non-smoking, including all outer decks, pursuant to Washington State law and U.S. Coast Guard regulations.

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